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Scott Stewart and his company improved my practice in ways that I never dreamed possible! After hearing Scott speak at a local dental study club I knew that he had answers to everyday problems and frustrations that I faced. My coaching journey began in July of 2008 and the results were so impressive in the midst of a deep recession that I have continued to use his coaching services. Improvements occurred in all areas of my practice. Not only did the obvious production and collection numbers improve 34 percent and 30 percent respectively, but patient education and quality of patient care became the core concept around which all of my business and dental delivery systems functioned. The resulting patient acceptance of quality treatment was, and continues to be, a most satisfying professional achievement.
James Kanda, DDS
www.jameskandadds.com |
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In March 2007 we were introduced to Clifton and Associates through a local study club. We were impressed with the presentation and volunteered for a complimentary evaluation of our practice. After reviewing our systems and the dynamics of our two doctor practice, we were given an overview of what we could expect in practice growth from the training program with Clifton and Associates. We had been in practice almost 18 years and had never worked with a dental consultant.
In May 2007 we started our training with Scott and Becky of Clifton and Associates. Scott owns the business and is very hands-on with the training of his clients. The training covers all areas of a successful dental practice. We were impressed with the approach to educating both the staff and the doctors. We also learned that we had limited our growth potential by how we were running our business. We followed almost every one of their recommendations, and in 2008 we saw our hygiene department grow by over 33% and our gross income increase by 40%.
Most importantly, their training prioritizes excellent patient care in a way that educates the patients via photography in an approach that is comfortable and not aggressive or pushy. That was critical for us, as we have been with most of our patients for years and they are like family to us. We would absolutely without a doubt do this training program again.
Diane White DDS
Les Samuelson DDS |
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After my initial meeting with Clifton & Associates, I knew they would be the ones to help me achieve my visions for my dream practice. Scott and Becky are both outstanding and insightful coaches who made the experience tremendously fun and enjoyable. With their guidance my team was able to achieve greater effectiveness with case presentation, obtain a higher level of work satisfaction, and increased my production and collections. This would not have been possible without their customized program of coaching. They have truly helped us understand that even a few percentage points of improved performance can translate into substantial gains... and that continued development of the skills and techniques we have learned over the past year were the key to continued growth in the future. Their high level of professionalism and commitment to our success will make it a pleasure for me to refer their services to my dental colleagues.
Bernie B. Villadiego, DDS
Accredited Member AACD
www.powerofthesmile.com |
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Working with Clifton and Associates over the past year has allowed me to remake my practice in ways I had never imagined. I come to work energized knowing that my office and my staff are "online" to be organized and effective in providing a high level of service to our patients. Not only has our profitability improved significantly, but our office is now a much less stressful work environment. Thanks to the Clifton Crew for all your great advice and assistance.
Michael Z. Hopkins, D.D.S.
Redondo Beach, California |
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After the practice opened in June of 2003, we had experienced slow, steady growth. In early 2005, I decided to hire Clifton & Associates to help take my team and practice to the next level. With their guidance, we implemented practical, effective methods for improving our systems. At the end of our first nine months of training, we not only met, but exceeded our practice goals. My team and I have great expectations for 2006. Thanks Clifton & Associates! We could not have done it without you.
Brian M. Kar, D.M.D.
www.InStyleDental.com |
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We had high expectations when contracting Clifton & Associates as our coach. We already had a well-run office, but were interested in taking our practice to the next level. The in-office training helped to heavily integrate our staff into the "patient experience." We now evaluate so many more parameters and indicators of success that have helped to decrease our stress and increase the bottom line. We continue to use the skills and philosophy in our daily practice. Needless to say our expectations were exceeded!
Ramsey A. Amin, D.D.S.
Tara Hopeck-Amin, D.M.D.
www.burbankdentalimplants.com |
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The in-office hands on evaluation and face-to-face training was most beneficial compared to typical seminars or even having to travel to an off-site location. The training in our office personalized and tailored specifically for our office. Our growth far exceeded my expectations and the coaching program provided us with a business plan to meet our new and future goals!
Craig Ellsworth, DDS
Riverside, CA |
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Thank you for teaching my team how to help my patients. I now realize that they do a lot better job at treatment presentation than I do. The "smile interview process" that you taught us has resulted in tremendous practice growth. I give you my highest recommendation. I have used consultants in the past, but the systems you helped us develop have surpassed all of my expectations.
Sincerely,
Frank A. Finazzo, DDS
www.winningsmiles.net |
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Practice of the Year 2004
Practice of the Year 2003
Practice of the Year 2002